We acknowledge every enquiry within one business day, and complete quotes for standard profiles usually go out within 24 hours. Custom extrusion projects that need a new die may take two to three days because we check the section design and die cost before quoting.

There is no single minimum across our range. Standard T-slot profiles can be supplied cut-to-size in small quantities, and sample lengths are available free of charge with the customer covering freight. Custom extrusion with a new die normally requires a minimum production run, which we confirm when quoting.

Both. If you have a 2D or 3D drawing, send it and our engineers will quote to it directly. If you only know the part number or the profile you currently use, we can identify the equivalent metric section and confirm the dimensions with you before production.

Yes. Tell us at the start of the conversation and we will sign your mutual NDA before you send drawings, or provide our own template. Project drawings and customer-specific tooling are never shared with third parties or sold to other buyers.

You are welcome to visit. We ask for advance notice so we can arrange time with the engineering team and, where useful, coincide with a production run of a similar profile. If travel is not practical, we can arrange a live video walkthrough instead.

Our standard terms are 30% deposit on order confirmation with the 70% balance before shipment. For established customers with a supply history, we can agree credit terms such as 30 or 60 days from bill of lading date. Payment is normally by bank transfer.

Yes. Samples of standard profiles and connectors are free, with the customer covering the courier cost. Samples are usually dispatched within three to seven working days. Machined samples to your drawing are quoted individually.

We export worldwide, with regular shipments to Europe, North America, Australia and Southeast Asia. We quote on FOB and CIF terms as standard, and can arrange EXW or DDP for some destinations by prior agreement.